TERMS AND CONDITIONS
Name: ARC CLUBS
Date: 25 June 2024
Location: Christchurch & Auckland, New Zealand

Return Policy
We offer refunds to customers if returns (except "Pre-Order" Garments) are received by ARC CLUBS within 14 days of receipt by the customer. Refunds are generally processed within 7 days after we receive the returned items. Please ensure all items to be returned are in a re-saleable condition, in original undamaged packaging with all labels attached, and have not been worn or otherwise used. The customer is responsible for all associated return delivery costs, and therefore when posting your item(s) back to us, it is strongly recommended you obtain proof of postage for your records. Please ensure that items are well packaged. After goods have been inspected by us, you will receive a full refund.

Again, please note: that any "Pre-order" or made to order items are not illegible for returns. These have been made specifically for you and your order. We can however try our best to see if it will suit somebody else in the club, and they may choose to purchase it off you if you change your mind.

Privacy Policy
From time to time we may collect your personal information such as; name, email address, mailing address, phone number and payment information. We may also collect non-personal information including; browser type, IP address, device type, pages visited on our website and referring URL. This information will be used for fulfilling orders, communication with you about your order or inquiries, improving our website, sending you promotional content (which you can chose not to receive) and analysing our customer experience. We do not sell or otherwise transfer your personal information to outside parties except in the following cases: when we are required by law or to protect our rights, property, or safety or the rights, property or safety of others. We will do our best to ensure the safety of your personal information, which will be contained on secure networks and only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.